We ship worldwide…. for free!

Shipping Times

UK: 2 business days

USA: 3-5 business days

Europe (except Italy & Spain): 4-5 business days

Australia & NZ & Hong Kong: 4 – 6 business days

The rest of the world: 5-10 business days depending on how efficient your country’s Customs department is.

Please note that these times are approximate and vary based on the efficiency of your country’s customs and postal service once it reaches your mainland. All post outside the UK is sent by air to reach you as soon as possible. Elixa is completely stable at room temperature for many months, therefore, there will be no loss of quality for any location or transit time.

Exclusions

Unfortunately – due to customs clearance delays –  we do NOT ship to the following countries:

Mexico, Chile, South Africa, Uruguay.

This list is subject to change as our distribution network expands. If you accidentally make a purchase from these countries; don’t worry! We will refund the entire amount immediately.

Yes. You will receive your tracking link via email when your package is dispatched (not immediately upon placing the order).

We charge zero for postage, for every country!

No. Each dose of Elixa is hermetically sealed against the ingress of humidity and oxygen. This maintains the viability throughout the delivery and for many months after that. We deliver to hot locations such as certain places in Australia and Southern California. Elixa has performed equally well with those recipients because the heat does not conduct into the product. 

You can buy Elixa online right here on this website.

We accept Debit/Credit Card payments, Google Pay, Apple Pay, and PayPal.

We accept US Dollar, British Pound, Canadian Dollar, Australian Dollar, and Euro.
However, you do not need to possess any of these currencies to make a purchase. A conversion from the currency you have in your account or on your card will take place seamlessly.

We will refund or replace any order which has been damaged during transit to any extent that compromises the quality of the product. This is extremely unlikely however and has never happened to date. We aim to please our customers with great service and will remedy any problems wherever we can! Just get in touch and we’ll help you out.

At the time you complete your purchase, you will receive an order confirmation email. This will confirm your order has been received and is being processed. You will receive a tracking email once your order has dispatched.

If you did not receive any email, then please check your spam folder. Sometimes your webmail provider may bounce or block the email, mistakenly thinking they are spam.

Elixa is shipped from the UK therefore the package never passes through Customs and goes direct to your door.
For other countries, the answer is: Rarely. Sometimes Customs’ officers will take packages at random to screen them. If this occurs they will simply affix a sticker to say it has been passed and you will receive it as normal (possibly with a 1-2 day delay due to their routine, random inspection). This very rarely occurs for our Elixa packages, in the case of most countries. A small number of countries will inspect very frequently and/or cause significant delays or misplacements. This is the only reason for the small list of excluded countries that we do not post to.

For the UK: No. We manufacture and dispatch Elixa from within the UK.

For other countries: Most of the time they do not charge any import duty/tax because the package is below the value threshold at which they charge import duty/tax. However, on very rare occasions some countries may do so.

Yes; we do and we have. Send us your usual military postal receiving address and our courier will enter it into your logistics supply chain as per usual.

Our official recommendation is that you do not give Elixa to any child under 12 years of age and you start with a half dose size for any children between 12 and 16.

Newborns have not even stabilised their gut flora for several months after birth (and several more than that if born by C-section), so please do not use Elixa with infants. Unadulterated mother’s breast milk is the optimal substance for a baby to build a healthy gut flora. It contains prebiotics and probiotics (from the Mother’s gut) perfectly suited for an infant.

Any child over 12 must be supervised during the swallowing of each daily dose, to avoid any risk of choking on the capsules.

If required, the capsule powder can be emptied into a water bottle, shaken, and then consumed immediately. (stirring it won’t work well).

We advise you to consult your GP/Family Doctor first. We have had several people in this category consume Elixa with no issues reported.

Yes – but not commonly occurring ones. Do not take Elixa if you have any of the following: Short bowel syndrome, other anatomical intestinal defects, surgery on the intestine or stomach, intestinal blind-loops, colostomy, colectomy, immunodeficiency syndromes such as HIV/AIDS, a severely compromised immune system, inability to swallow capsules or high risk of choking when swallowing.

For the vast majority of people, there are absolutely no problems with taking Elixa!

Yes. 
SIBO should be viewed as small intestinal dysbiosis, first and foremost. 
And an overgrowth (‘O’) secondary to that.

In my opinion, it should be treated the same way a large intestinal dysbiosis should be treated.

It is perfectly fine to take Elixa when you have SIBO.

Use water to swallow the actual dose – but after that it is ok to sip hot coffee and drink other beverages. Just avoid gulping down hot liquids too quickly while Elixa is still in your stomach!

Asides from avoiding hot or acidic beverages during the swallowing of Elixa, you can continue your usual diet and supplement regime. But try to separate consumption of any anti-microbial supplements you are taking from the time you take Elixa, by a few hours.

For general gut health though – Avoid drinking large amounts of sugar-filled drinks, protein shakes, or milk. 

For optimal results with Elixa, delay your first meal of the day for as long as possible after your morning dose of Elixa. Continue drinking water throughout that period though.

YES – If you are already taking them and they are benefiting you, then continue taking them.

or

NO – If you are not yet taking them then do not begin them at the same time as taking Elixa. This would obfuscate the results. Knowing precisely what changes are brought about by Elixa (versus some other change in diet/supplements) is essential to establish whether Elixa is right for you and how you would like to approach your treatment going forward.

If you are currently taking them, then continue to do so.

If you are not yet taking them then do not begin them at the same time as taking Elixa. This would obfuscate the results. Knowing precisely what changes are brought about by Elixa (versus some other change in diet/supplements) is essential to establish whether Elixa is right for you and how you would like to approach your treatment going forward.

If possible, avoid taking protein shakes with Elixa. Separate by several hours wherever possible. I do not think that protein shakes are good for gut health at all. 

Inside your Elixa box you will find 6 strips and an instruction leaflet. Each strip contains one daily dose. The capsules are hermetically sealed from ingress of humidity and oxygen. This provides excellent viability for every dose! Simply pop out the capsules from the strip and consume the full daily dose in one sitting with plenty of water.

 pot Dietary modifications are not advised to be made at the same time as you begin your first course of Elixa. When you begin Elixa you will want to keep as many other variables as constant as possible. This means keeping your diet and supplement regimen the same as usual while you begin your first course. The reason for this is to allow you to clearly assess what benefit Elixa is to you without any conflicting or overlapping results caused by a simultaneous dietary change. 

For gut health in general, my advice would be to reduce starches such as:

– wheat-based (bread, pasta, etc.)

– maize/corn-based

– Yams

– Cassava

– Potato

– Rice

– Plantain

– Green Banana

– Sweet Potato

Also reduce fibre intake.

Eliminate dairy completely.

The reason for these recommendations are to reduce fermentable fuel for the microbes in your gut and to reduce potentially inflammatory proteins (cow milk proteins, for example).

This will be explained in depth in an upcoming article.

These changes should not to be implemented at the same time as beginning Elixa for the first time.

You can repeat the course whenever you wish to boost numbers of probiotic bacteria to your gut. Most first time users will take a second course directly after their first course, and then take a course once every 2-3 months for a top-up. We would especially recommend repeating the course after any periods of stress, illness, antibiotic usage, or prolonged consumption of junk food and alcohol. More serious cases of dysbiosis may warrant a higher number of courses to begin with.

A very small number of users may experience mild side effects during the first 1 to 3 days. These are temporary and not detrimental to the effect of Elixa. They are simply transistion phases. They may include – an increase in intestinal motility resulting in softer stools than usual, mild contraction sensations in the intestines as if your gut motility is improving. These are not common though; and they are all fully understood and pose no detrimental effect to the user. Get in touch if you are unsure about anything during the course.

Over 1 year when kept at, or below, room temperature. You can find the expiration date on the bottom of every pack. You may store Elixa in the fridge if you plan to wait a long time before beginning your course.

See this video for more details. CLICK HERE. 

In a cool, dry place. Away from direct sunlight. You may store in the fridge if you plan to wait several weeks before beginning your course. Short term exposure to moderate-high ambient temperatures is acceptable (e.g. a few hours in a hot mailbox or a few hours in your car on a hot day, is fine). This advice pertains to Elixa capsules which are sealed in their normal packaging.
Elixa capsules which have been removed from their packaging and are exposed to the atmosphere should not be kept longer than half a day before consumption. Each dose comes sealed up so that the capsules are exposed to the room atmosphere for no longer than a few seconds before the dose is consumed. Quality of the product is our highest priority and this is achieved by protecting Elixa from humidity (including normal room humidity).

See this video for more details. CLICK HERE. 

Elixa is not a medicine – it is not intended to diagnose, treat, cure, or prevent any disease.

It is a high strength probiotic utilising Fortress-5 technology. We encourage you to perform your own research to establish whether a probiotic will benefit you.

In the morning on an empty stomach with plenty of water.

After taking the dose, the longer you can wait before eating your first meal of the day, the better.

Elixa is a completely different approach to probiotics. Instead of aiming to replace missing species, the aim is to target and eradicate the problematic microbes causing your dysbiosis and associated symptoms. Elixa is a high-strength, short-course approach to probiotics, utilising Fortress-5 technology developed in the UK by founder and director, Karl Seddon (me, the one writing this). Elixa has received tremendously positive feedback and the product’s reputation has been spread by word-of-mouth by our generous customers! Most importantly, Elixa is a constant work-in-progress. Updates will occur at regular intervals as research and development advances. At the time of updating this FAQ, we are on Version 5.

We believe that short courses of high strength probiotics are a superior approach to low dose, long-term intake of probiotics because Elixa is intended to accomplish targeted, anti-microbial action in the gut (targeting the problematic microbes in your gut), rather than the conventional concept of ‘replacing missing bacteria’.

The key thing to know is that, if Elixa is going to work for you, then you will see results within the first 6 or 12 days. Usually within the first 3 days.

This means that, if Elixa is a good match, you will know about it within the first 1-2 courses. No waiting around for months on end!

No. We do not believe this is the optimal approach to probiotics and so we do not make this offering.

Because Elixa uses a targeted anti-microbial approach to probiotics as opposed to replacing missing species (which it also does but secondary to the primary aim of removing bad microbes from the gut).

How does it do this?

1. We use a very high dose (50x the strength of a conventional probiotic) to overwhelm the problematic microbes that Elixa competes with.
2. We select our strains with the specific goal of anti-microbial action in mind.
3. We produce Elixa using a novel production method (Fortress-5) which maintains an extremely high % of bacteria that survive from production all the way to your intestine.

We have worked hard to ensure that the transition to mass production has not sacrificed product quality. We take extra expense and manufacturing complexities on our end, to provide a superior outcome for users of Elixa.

We advise against deviating from the recommended dosage. If you are very cautious from past experience with other probiotics, it is acceptable to separate the first dose over three days to test things out. You would then proceed at the full daily dosage for the remaining 5 doses.

The longer you wait before eating, the better. But it is not mandatory to wait. Elixa still works either way. It’s just slightly better to allow Elixa to enter the small intestine before you start filling the stomach with food.

Yes. Although alcohol, in general, is detrimental during the period of treating gut dysbiosis. This is because alcohol increases intestinal paracellular permeability. This has knock-on effects which can exacerbate dysbiosis and make it harder to eradicate.

Yes – except for Rifaximin. We advise against taking Elixa at the same time as Rifaximin.

Bifidobacterium adolescentis, Bifidobacterium bifidum, Bifidobacterium breve, Bifidobacterium infantis, Bifidobacterium lactis, Bifidobacterium longum, Lactobacillus acidophilus, Lactobacillus helveticus, Lactobacillus plantarum, Lactobacillus rhamnosus, Lactobacillus salivarius

You can contact me here: https://www.elixa-probiotic.com/get-in-touch/
Questions pertaining to your purchase will be replied to ASAP.
Additional questions about gut health, probiotics, and health advice will be replied to when/if my workload allows. I can’t give medical advice. 

Karl Seddon
Founder
Elixa Ltd.